ShopeePay QR

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Accept online payments from ShopeePay users through your website using the ShopeePay payment method. This guide walks you through the payment flow and details on how to implement.

How to enable

  • Supported Countries: Malaysia, Thailand, Singapore
  • Minimum API version: 2017-11-02

To enable ShopeePay, send an email requesting this feature to support@opn.ooo. You will need to review and accept new terms and conditions.

Payment flow

Customers paying via ShopeePay go through a redirect payment flow. This means they are redirected from your website to ShopeePay's QR page where they can scan then authorize and confirm the payment on their ShopeePay mobile app. The following screenshots demonstrate this flow.

Payment Flow ❶ The customer chooses the wallet they want to pay with, ❷ after that a QR code will be shown. ❸ The customer opens corresponding wallet app then uses the QR scanner. ❹ The customer scans the QR code. ❺ The customer is shown the summary page before confirming their payment. ❻ The payment confirmation slip is shown. The customer can choose to be redirected to the merchant's payment confirmation page. ❼ Once you receive a webhook completion event, confirm the payment with the customer.

ShopeePay users can make payments using the following payment methods:

Supported Payment Methods Thailand Singapore Malaysia
Wallet Balance
Credit Card
Direct debit / bank account

Implementation

To create a charge using ShopeePay, make the following API requests.

  1. Create a new payment source (type: shopeepay) using Omise.js or one of the mobile SDKs (iOS and Android)
  2. Create a new charge using the identifier of the source created in Step 1.
  3. After receiving the charge completion webhook event, retrieve the charge to verify its status (optional, but recommended).

Use your public key to create the ShopeePay source on the client (a customer's browser or mobile phone). Use your secret key to create the ShopeePay charge on the server.

If both the creation and charge of a source must happen server-side, you can create and charge the source in a single API request using your secret key.

Creating a source

When the customer confirms that they wish to pay with this payment method, create a new source specifying the amount, currency, and type.

Parameter Type Description
amount integer (required)
currency string (required) (THB for Thailand, SGD for Singapore, MYR for Malaysia)
type string (required) shopeepay

The following examples demonstrate the creation of a new ShopeePay source for S$50. Replace the omise_public_key and $OMISE_PUBLIC_KEY variables with the test public key found on your dashboard.

Using Omise.js, the type parameter is supplied as the first argument to the createSource method.

Omise.setPublicKey(omise_public_key);

Omise.createSource('shopeepay', {
  "amount": 5000,
  "currency": "SGD"
}, function(statusCode, response) {
  console.log(response)
});

For testing, you can create the same request using curl.

curl https://api.omise.co/sources \
  -u $OMISE_PUBLIC_KEY: \
  -d "amount=5000" \
  -d "currency=SGD" \
  -d "type=shopeepay"
{
  "object": "source",
  "id": "src_test_5twqf1f0wbm204wol5g",
  "livemode": false,
  "location": "/sources/src_test_5twqf1f0wbm204wol5g",
  "amount": 5000,
  "barcode": null,
  "bank": null,
  "created_at": "2022-11-24T03:44:56Z",
  "currency": "SGD",
  "email": null,
  "flow": "redirect",
  "installment_term": null,
  "absorption_type": null,
  "name": null,
  "mobile_number": null,
  "phone_number": null,
  "platform_type": null,
  "scannable_code": null,
  "references": null,
  "store_id": null,
  "store_name": null,
  "terminal_id": null,
  "type": "shopeepay",
  "zero_interest_installments": null,
  "charge_status": "unknown",
  "receipt_amount": null,
  "discounts": []
}

The id attribute is the source identifier (begins with src).

Creating a charge

Create a charge specifying the parameters return_uri, source, amount, and currency.

  • return_uri specifies the location on your website to which the customer should be redirected after completing the payment authorization step.

    URL must be in HTTPS format.

  • source specifies the source identifier.

  • amount and currency must match amount and currency of the source.

Opn recommends that you do not use the charge attributes net, fee, fee_vat and transaction_fees until a charge status is successful.

The following example demonstrates how to create a new charge using curl. Replace $OMISE_SECRET_KEY with your test secret key found on your dashboard. Replace $SOURCE_ID with the id of the source.

curl https://api.omise.co/charges \
  -u $OMISE_SECRET_KEY: \
  -d "amount=5000" \
  -d "currency=SGD" \
  -d "return_uri=http://example.com/orders/345678/complete" \
  -d "source=$SOURCE_ID"
{
  "object": "charge",
  "id": "chrg_test_5twqf1it8720fz8lvb6",
  "location": "/charges/chrg_test_5twqf1it8720fz8lvb6",
  "amount": 5000,
  "net": 0,
  "fee": 0,
  "fee_vat": 0,
  "interest": 0,
  "interest_vat": 0,
  "funding_amount": 5000,
  "refunded_amount": 0,
  "transaction_fees": {
    "fee_flat": null,
    "fee_rate": null,
    "vat_rate": "0.0"
  },
  "platform_fee": {
    "fixed": null,
    "amount": null,
    "percentage": null
  },
  "currency": "SGD",
  "funding_currency": "SGD",
  "ip": null,
  "refunds": {
    "object": "list",
    "data": [],
    "limit": 20,
    "offset": 0,
    "total": 0,
    "location": "/charges/chrg_test_5twqf1it8720fz8lvb6/refunds",
    "order": "chronological",
    "from": "1970-01-01T00:00:00Z",
    "to": "2022-11-24T03:44:57Z"
  },
  "link": null,
  "description": null,
  "metadata": {},
  "card": null,
  "source": {
    "object": "source",
    "id": "src_test_5twqf14431g0l8zjqko",
    "livemode": false,
    "location": "/sources/src_test_5twqf14431g0l8zjqko",
    "amount": 5000,
    "barcode": null,
    "bank": null,
    "created_at": "2022-11-24T03:44:54Z",
    "currency": "SGD",
    "email": null,
    "flow": "redirect",
    "installment_term": null,
    "absorption_type": null,
    "name": null,
    "mobile_number": null,
    "phone_number": null,
    "platform_type": null,
    "scannable_code": null,
    "references": null,
    "store_id": null,
    "store_name": null,
    "terminal_id": null,
    "type": "shopeepay",
    "zero_interest_installments": null,
    "charge_status": "pending",
    "receipt_amount": null,
    "discounts": []
  },
  "schedule": null,
  "customer": null,
  "dispute": null,
  "transaction": null,
  "failure_code": null,
  "failure_message": null,
  "status": "pending",
  "authorize_uri": "https://pay.omise.co/payments/pay2_test_5twqf1iuvk0xomnhw00/authorize",
  "return_uri": "http://example.com/orders/345678/complete",
  "created_at": "2022-11-24T03:44:56Z",
  "paid_at": null,
  "expires_at": "2022-12-01T03:44:56Z",
  "expired_at": null,
  "reversed_at": null,
  "zero_interest_installments": true,
  "branch": null,
  "terminal": null,
  "device": null,
  "authorized": false,
  "capturable": false,
  "capture": true,
  "disputable": false,
  "livemode": false,
  "refundable": false,
  "reversed": false,
  "reversible": false,
  "voided": false,
  "paid": false,
  "expired": false
}

Creating a source and charge

Alternatively, you can create and charge a source in a single API request.

curl https://api.omise.co/charges \
  -u $OMISE_SECRET_KEY: \
  -d "amount=5000" \
  -d "currency=SGD" \
  -d "return_uri=http://example.com/orders/345678/complete" \
  -d "source[type]=shopeepay"

Setting the charge to expire

By default, the charge expires 20 mins after creation for Singapore and Thailand and 60 mins for Malaysia.

If you wish to expire the link before that period ends, use the following API request to deactivate it.

curl https://api.omise.co/charges/$CHARGE_ID/expire \
  -X POST \
  -u $OMISE_SECRET_KEY:

For Singapore and Thailand, you can also assign different expiration periods to each charge by entering a timestamp not exceeding 60 mins in the expires_at field of the Charge API. If the timestamp is entered correctly, the charge will expire at the designated time instead of the default period.

curl https://api.omise.co/charges \
  -u $OMISE_SECRET_KEY: \
  -d "amount=5000" \
  -d "currency=SGD" \
  -d "source[type]=shopeepay"
  -d "expires_at=2020-07-01T15:00:00Z"

Completing the charge

At this point, you have created a new charge with its status set to pending. Other possible values for charge status are successful, failed, and expired.

The following sections detail how to authorize a charge, receive its completion webhook event, and update its status.

This sequence diagram shows the entire flow.

sequenceDiagram participant customer participant omise.js participant merchant participant api.omise.co customer->>omise.js: Send payment details for purchase omise.js->>api.omise.co: Request source using payment details api.omise.co-->>omise.js: Return source omise.js->>merchant: Merchant gets returned source merchant->>api.omise.co: Request charge using source and purchase details api.omise.co-xmerchant: Send "charge.create" webhook api.omise.co-->>merchant: Return charge merchant->>customer: Redirect to "authorize_uri" for pending charge customer->>api.omise.co: Provide charge authorization details at "authorize_uri" api.omise.co-->>customer: Redirect to "return_uri" api.omise.co-xmerchant: Send "charge.complete" webhook merchant-xcustomer: Send charge result (e.g. via email)

Authorizing the charge

Redirect the customer to location specified in authorize_uri so that they can authorize the charge.

You can simulate this authorization phase in test mode by visiting the authorize_uri to manually mark the charge as Successful or Failed. After the customer has completed the authorization phase, they will be redirected to the location you specified in return_uri.

Receiving the charge completion event

The best way for you to be notified of the completion of a charge is using webhook events. Set up a location on your server to receive webhook events, and add this location as a webhook endpoint on the dashboard.

Once a charge is completed, a POST request will be sent to this endpoint with the charge response embedded.

The key attribute for the event object contains charge.complete and the data attribute contains the charge object. See Events API for event object structure.

Checking the charge status

After receiving this event, retrieve the charge using its id and confirm that its status matches the status of the charge contained in the event.

If the value of status is successful, you got paid. If the value of status is failed, check the failure_code and failure_message in the charge object for an explanation.

Possible failure codes are listed below.

Failure Code Description
payment_cancelled Payment cancelled by payer.
payment_expired Payment expired.
payment_rejected Payment rejected by issuer.
failed_processing General payment processing failure.
invalid_account Valid account for payment method not found.
insufficient_fund Insufficient funds in the account or the payment method has reached its limit.

Voids and Refunds

You can create a partial or full refund within 180 days of the transaction date through our refund API or from the charge page on your dashboard.

Limits

Thailand

  • Minimum: 2000 (THB 20.00)
  • Maximum: 15000000 (THB 150,000.00)

Singapore

  • Minimum: 100 (SGD 1.00)
  • Maximum: 2000000 (SGD 20,000.00)

Malaysia

  • Minimum: 100 (MYR 1.00)
  • Maximum: 499900 (MYR 4,999.00)

Next steps

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